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Questions and Answers about

Question 1: by Tom McBrearty May 27, 2021

Has my item shipped yet??

Can you provide tracking number??
Question 2: by Gerhard Pum Jun 2, 2021
Hello

I ´ve bought a PSA-Com Tool from you, but after I controlled the Shippment I saw that there are some Problems at the Transport (The Order is Abnormal: An exception occurred during the transportation of your package.) I hope you can help me.

Thanks

Gerhard
Question 3: by Mr. Lars-Åke. Söderberg Sep 4, 2021
​ wan lucy <ukobd2@hotmail.com>
Saturday 2021-09-04 03:07
​Dear EVA SÖDERBERG,

We have got ready of the package of order CO2109010135, but I found the address is belong to the remote area of ups,dhl,fedex,tnt,

There will be a remote shipping fee for the shipping, the remote shipping cost is about 40USD.

Please pay 40USD to our paypal, so that we can pay the remote shipping fee to the logistic company.

our paypal is 251771204@qq.com

Waiting for your prompt reply.
Best regards,
Apollo Tan
Ukobd2.com
Question 4: by George Gentelia Sep 10, 2021
Hi,

My order number is CO2108180132.
I received my order but the disk won't load all the way.
Right towards the end of loading it stops and says data corrupt.
Can I get new software.
Thanks,
Sam
Question 5: by George Gentelia Sep 11, 2021
Hi,
I used the link you provided but I am still receiving the same error.
I tried loading the DE version and it loaded great. Too bad I don't understand the language. Please advise on next step.

If I load via command prompt it stop near the end of loading and gives me an nsis error
Question 6: by graham dean Nov 25, 2021
Hi



I hope you can help. Do you sell any of the DBScar connectors for the x.431 pro3 diagnostic scanner? Mine has developed a fault and I would like to replace it rather than buy a new machine.



If not do you know where I could get one from?



Many thanks,

Graham
Question 7: by Mr. Andrew Grayburn Jul 1, 2022
Hi
when my order will be shipped?
Reply #1 by Mr. Andrew Grayburn   Jul 1, 2022
Please cancel my order.
Question 8: by john pitfield Sep 25, 2017
I have forgot my password,how can I change it?????
Reply #1 by ChinaOBD2   Sep 26, 2017
We have sent  your password by Email, please check that.
Question 9: by Roger Meineke Nov 4, 2017
Internal servo error.Will not let me register.Thanks
Question 10: by Nkosie Mazibuko Sep 28, 2017
I bought the SBB key code and I do not know how to use it. Can you please send me a video that can show me stab by stab on a car. e.g. VW or Toyota
Question 11: by Mr. zelateur gerome IMS SARL Jan 31, 2018
hi
the snooper i buy on this order : CO1801100162
don't work . it's not light up once pluggin , have test on 3 cars , and with another snooper that don't have problem .

how can you solve that ?

regards

Question 12: by Lukas Rimgaudas Jun 24, 2020
Dear Sir/Madam,

I`ve received an item, but it does not work. With ignition on or either with running engine this item has 0 response when connected. Looks like item has a defect or not working.
Car testing is Mercedes Benz 1999 year W210 E300 TD, has 38 pin connection under the bonnet.
Can you sort it out please. Thank you.
Reply #1 by Lukas Rimgaudas   Jun 29, 2020
?????????
Question 13: by Bogdan Picioreanu Aug 25, 2020
I can not track my order on the website
Pay pal transaction ID is : 4HW12270CU946034V
Reply #1 by ChinaOBD2   Aug 25, 2020
 hi, please provide your phone number, so that we can ship the package out.
Reply #2 by Bogdan Picioreanu   Aug 26, 2020
The phone number is 4039997903
Question 14: by Mr. Michael Hahn Oct 26, 2019
Hello,

I'm looking for an toyota J2534 MVCI with min. 2.0.4 firmware.

Or a Mongoose Pro GM clone.

What can you offer me? because these different version of everything driving me crazy and most of them arent in stock.

I want a cheal j2534 initerface for GDS2 and SPS programming.

I heard the 2.0.4 Mvci could do that.
Question 15: by EDUARDO C VILLALOBOS A Jan 24, 2020
I've sent several emails asking information about shipping my order and I have not receive any information about tracking, delivery times or any that inform what is happening with my order, I'm about to open a paypal dispute for the transaction if not receive response right away. Thanks.
Question 16: by michael Feb 8, 2020
brought this on the 14/1/20 having trouble loading the software, followed video instructions but cant get past the inqsoft install as I keep getting messages about virus and malware and then won't load any further.
look forward to your help.
have tried leaving messages on the online chat but have had no answer


Question 17: by barry herman Sep 23, 2020
is this item in stock and can you connect it to my m8 key programmer if i give you its serial number
Reply #1 by ChinaOBD2   Sep 23, 2020
 yes, it's in stock , friend. 
Question 18: by Adam clews Oct 5, 2020
Hello, I purchased vag obd helper and vcds on 23 September 2020. I haven’t received any notification of the sale or any tracking details for it. Please could you tell me where the item is please. Thanks
Reply #1 by lily   Oct 8, 2020
Hi, vag obd helper is temporarily out of stock, need to wait some time the factory send it to us.
Question 19: by mika iso-pellinen Nov 22, 2020
Order CO2010040059 trackin not working
Reply #1 by lily   Nov 24, 2020
 Hi,friend.Order CO2010040059 trackin number has been updated,The new trackin number is 900460451080.Please contact the Fedex and provice your social security number.Thanks.
Question 20: by Amy Williams Mar 6, 2021
I was just curious to know if my order has shipped yet.. my transaction ID is
4V232004E48605150

Thanks, Amy
Question 21: by Jonathan Chabot Mar 15, 2021
Hi,

Is it possible to do chiptuning on BMW MSD85 with that tool or it can only do ISN reading and cloning?

Thanks!
Reply #1 by lily   Mar 16, 2021
 Hi friend,

CGDI AT-200 support BMW ECU Data reading, writing and clone, like MSV90 MSD85 MSD87 N20 N55 B38 B48.Support BMW IMMO functions, read BMW ISN Code by OBD.With free update online, AT-200 now not only support BMW ECU but also cover over three thousands of ECUs like KTAG.
If you need it,welcome to place an order on our site.
Any questions,please contact Whatsapp:+8619897722071

Good luck!
Question 22: by Mr. Ahmet Aksan Oct 17, 2020
How can we shop with my credit card, which is forbidden by paypal in Turkey
whatsapp +90532 297 87 97
Question 23: by Mr. Robert Skora Mar 8, 2021
Hey, please provide information when the order will be processed
Question 24: by Edwin van Vlierden Nov 30, 2020
Hello. I bought a vcds cable with software. in the video there is a folder called "to the dealer". I can't find that folder so I can't register en use the cable now. What am I doing wrong?

Kind regards. Edwin

Your Order #CO2010310068 at UKOBD2
Reply #1 by Edwin van Vlierden   Dec 1, 2020
Hope to hear from you soon
Reply #2 by lily   Dec 1, 2020
Hi,

Because you install the software,

a. Turn off antivirus such as AVG, McAfee, etc.

b. Disable Windows Defender

Then look at the installation instruction video, look at it carefully.
then install VCDS on your computer, you need get full administrator right to install it.
then install VCDSLOADER, generate a request license file, and send it to us.
After get the license file from us, register the cable, then you will be able to use it.
Every time when you need to use vcds, click vcdsloader first, then click start vcds.
Look at the video again,
best wishes
ukobd2
 
Reply #3 by Edwin van Vlierden   Dec 2, 2020
I did email the file you asked for.

Hope to hear from you soon!!

Kind regards

Edwin
Question 25: by Serge Sep 7, 2020
Hello. Do you sell reprogramming tools for Mitsubishi Fuso, Canter?
Will Mitsubishi Fuso SD Connect C5 XENTRY Truck Diagnostic Kit that you sell allow me to read and write to Fuso Canter? Is there are years limitation?

Thank you
Reply #1 by lily   Sep 8, 2020
 Hi,

thanks for contact ukobd2.com. 

Yes, we sell reprogramming tools for Mitsubishi Fuso, Mitsubishi Fuso SD Connect C5 XENTRY Truck Diagnostic Kit supports read and write to Fuso Cater, 

Mitsubishi Fuso C5 Xentry Diagnostic Kit is the best tool and professional tool for Mitsubishi.

The yeas limitation is 2012-2016,
https://ukobd2.com/wholesale/mitsubishi-fuso-c5-diagnostic-kit-with-software-hdd-4903.html

welcome to place an order on our site.

Any questions, welcome to contact us.
Best regards,
Kora
 
Question 26: by Mr. BRANKO BAJUK Oct 6, 2020
Hello

Do you have any for Terex loader correction of hours =?

Regards
+38651685686 Branko Whatsapp
Question 27: by Joel LE PENNEC May 29, 2020
Hi,


I received the order CO2005210024 (Foxwell NT520 Pro Multi-System Scanner with Free Mercedes Benz Software and Extra Foxwell Benz 38Pin and Extension Cable
Item No. COBD2268).
On the other hand, the memory card delivered with the device is intended for VOLVO software while I ordered software for MERCEDES BENZ.
When I go to the FOWELL site to do an update, I only have access to the update for VOLVO not to MERCEDES.
Please do whatever is necessary to give me access to the Mercedes software.
PS: I did not download the VOLVO software.

Best regards
Reply #1 by ChinaOBD2   May 31, 2020
 Dear Joel,

Thanks for contact ukobd2.com. Please provide the Serial Number of the Foxwell NT520.

Waiting for you prompt reply.
Best regards,
Lucy Wan
ukobd2.com
Question 28: by Sebastian Kummetat Sep 26, 2021
Hello!

I have received a Email from yours:
Dear Sebastian Kummetat.



Thanks for your order on UKOBD2 .
Please leave us your phone number for shipping reference of Order CO2109250140

Phone number is very important for the shipping
Waiting for your prompt reply. So that we can ship the package out on time.


My phonenumber ist:

04915780468094

Best regards
Question 29: by Mr. MOEGAMAT GAMIELDIEN Jan 22, 2023
good day


please indicate if you have recieved payment for my order.

Please continue with the purchase.

I would like an indication of how long it may take for postage to my address.


have a good week.
Question 30: by Tapera chikamhi Jan 29, 2023
Hi. I would like to buy a ktag and ship to Johannesburg, South Africa. I would like to use the quickest courier
Question 31: by Rad Feb 12, 2023
Bonjour
1.Est-ce que la peugeot 4008 est compatible pour la modification de odemetre ?
Peugeot 4008 année 2013.

2. Est-ce que la 307 est compatible pour la programmation de clé ?il faut un code du constructeur ou non?
Question 32: by Ms. kiki Li Mar 21, 2024
How to release our product in the site
Question 33: by william spaulding Oct 12, 2019
i place a order a on the 10/8/19 just when will it be sent out .was hard to find this in stock just want to know how long it will be.thank you for your help
Question 34: by william spaulding Oct 16, 2019
when will my order be sent out its been pending for 8 days
Question 35: by Mr. Armen Sukiasian Jan 22, 2020
Hello. I want to buy from you Key Master DP green case. it is the green version. do you have in stock? can you send me a Key Master DP green case?
Question 36: by Mr. mervyn witherow May 19, 2018
WILL THIS LATEST SOFTWARE FOR DELL D630 WORK WITH THE STAR C3 HARDWARE
Question 37: by KaloianPetkov Sep 23, 2017
I made a order of product from your's platform and it was end of august /27-28.08.2017/ and i still don't have it delivered! Now i cant login with my e-mail and password and I wonder if you have ever send it or you just took my money and delete my account! Demand some answers/delivery or refund!
I still have PayPal order number and out tour order witch is as follows>PayPal Express Checkout (USD19.99, Transaction ID: 5PR26421M39742444)
Thanks for your order at ChinaOBD2. Your Order #CO1708210140
Reply #1 by ChinaOBD2   Sep 23, 2017
Our site has been updated, Please go to http://tools.chinaobd2.com/  to check your order information, Your order has been reshipped out by China Post .

Any questions, welcome to contact us.
Best regards,
Apollo
Question 38: by Roger Meineke Nov 3, 2017
Hi trying to checkout ,but says internal error.help.
Reply #1 by ChinaOBD2   Nov 4, 2017
 please register an account first. add the item to shopping cart, choose shipping address, then check out.
Question 39: by Brane Jan 21, 2018
Hello

i buy star c3 2015 , then i buy hdd disk for dell computer .

i have problem with program, please answer me.
Question 40: by Mr. Kazbek Butaev Mar 17, 2018
Original Launch M-Diag Lite Plus EZdiag for iOS Android Built-in Bluetooth OBDII with One Free Car Software
http://www.chinaobd2.com/wholesale/launch-m-diag-lite-plus-ezdiag-4990.html
in stock?
Reply #1 by ChinaOBD2   Mar 18, 2018
 sorry, this item has been sold out.
Question 41: by marcussy beethoven Oct 1, 2018
je vous informe que j'ai bien payer
ma commande et que j'aimerai bien cette fois ci recevoir mon colis concernant
cette commande( CO1810010256)

care je n'es toujours pas recu cette commande qui a bien débité de mon compte
mais annulé de votre pars,j'attend bien enttendus un remboucement
ou peu etre un oublie de votre pars (CO1809040270)
Question 42: by Jan Feb 22, 2018
Hello. I ned to buy some equipment.
Here is my problem - i got a kia ceed sw 2008, but i have Lost the last key, do you have some tools so i can reprogramme immo or delete other keys in the system, or something.. If there are more than one machine there c an do it, please explain why thei are diffrent..im looking forward to hear from you, either by mail or phone
Jan Pedersen
Denmark
Mail :auto@outlook.dk phone :+4542947595












Question 43: by Robert Mar 7, 2018
I need to reset the oil age (or oil ageing) counter on a Renault Scenic 1, automatic gearbox transmission (DP04 gearbox).
Also, I need to change oil change date using a Clip.
Original renault software can do this.

Which China clip must I buy from your page - http://www.chinaobd2.com/vp-renault-xr25.html ?
Question 44: by Ernie May 23, 2018
Hi do you sell motorcycle scanners so I can reset my service light & Diagnosis thanks
Question 45: by udrea alexandru bogdan May 29, 2018
hello,i buyed from you a vdm2 and afther installing the product does not find the ecu it says.....i have tried on 3 cars.....ecu is not responding error i get.....what is the problem?.....thank you
Question 46: by Mike Burgess Apr 15, 2018
Hi I purchased this item from you in 2014.
Is there an software upgrade available to purchase please
Question 47: by Miguel Apr 11, 2024
Can I activate speed limit and external cd charger with this device?
Question 48: by Mr. Dany deFossez-Anceaux May 8, 2024
Bonjour j'ai commandé chez vous le 07 Mai 2024 et j'aimerai avoir connaitre la date de livraison estimée. J'avoue être assez pressé, car c'est du matériel que j'utilise de manière professionnelle et j'ai la voiture d'un client qui attend.

VXDIAG VCX DoIP Jaguar Land Rover Diagnostic Tool with V166 JLR SDD Software HDD
Item No. COBD2250

Cordialement v8mecadiag / M deFossez- Anceaux
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